WE SHIP OUR PRODUCTS DAILY
Within Canada we use FedEx or Common Courier. Within the US we use FedEx or UPS Ground Service and Common Courier.
Choosing a courier and schedule a pick up is easy but it is upon many factors – Quality of service, distance, dimensions, quantity of the package and others. We will pick up the best courier for your needs unless we want to arrange a shipment on your own – please let us know your preferences when you place your order. We ship our products from Chicago IL in USA and from Toronto – Mississauga / Chatham in Canada.
Orders placed by between Monday – Thursday are shipped the next day. Orders placed on Friday, Saturday and Sunday are shipped next Monday. All payments arrangements must be made before shipping occur – please response to our e-mails and phone calls and help us deliver an excellent product and service.
-West cost deliveries take approximately 5-6 days.
-Midwest deliveries take approximately 3-4 days.
-East cost deliveries take approximately 1-3 days.
For shipping and handling cost please refer to our specification table. You will find an average S&H cost depends of size of the product.
We will inform you by an e-mail or phone your exact S&H cost shortly after your order was place on our website.
Our customers from: Yukon, Northwest Territories, Alaska, and Hawaii - please contact us for rates. Click our link for our average S&H cost as also for attic ladder specifications and retail prices.
We do need your correct address, phone number and Name. Sorry we do not ship to P.O. Boxes or APO addresses.
Please double check your shipping address. We must charge a $US15.00 for re-route fee if your shipping information is incorrect.
Thank you for being our partner.